Privacy Policy

Effective Date: 26 March 2025

1. Introduction

Reuben Enterprises Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we handle your personal information when you use our mobile application (“App”).

2. Information We Collect

We may collect, store, and use the following kinds of personal information:

  • Information you provide directly (such as your name, email address, profile information).
  • Information collected automatically (such as device type, operating system, IP address, and usage information).
  • Location data (if you grant the App permission to access your location).

3. How We Use Your Information

We use the information collected to:

  • Provide and maintain the App.
  • Improve, personalise, and enhance user experience.
  • Respond to your queries and requests.
  • Send administrative messages, notifications, and updates.
  • Analyse usage patterns and improve the quality of our services.
  • Comply with legal obligations.

4. Legal Basis for Processing Personal Data

Under UK data protection law, we process your personal data:

With your consent.

  • To perform a contract with you.
  • To comply with legal obligations.
  • For legitimate interests, provided they do not override your rights.

5. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service providers assisting us in operating the App.
  • Regulatory authorities when legally required.
  • Third parties with your explicit consent.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your personal data.
  • Object to processing of your personal data.
  • Request restriction on processing.
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, please contact us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App, and we encourage you to review this policy regularly.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Reuben Enterprises Ltd 2 Stanfield Drive Wirral CH63 3BL

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.