Terms of Service

Last Updated: December 3, 2024

1. Introduction and Acceptance of Terms

Welcome to Reuben Enterprises Ltd ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our mobile applications, support platform, and related services (collectively, the "Services"). By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

  • "Services" means all software applications, mobile apps, support platforms, websites, and related services provided by Reuben Enterprises Ltd.
  • "User" or "you" means any individual or entity accessing or using the Services.
  • "Account" means your registered account for accessing the Services.
  • "Subscription" means any paid plan or recurring payment arrangement for access to premium features or services.
  • "Content" means any data, text, images, software, or other materials provided through the Services.

3. License Grant and Restrictions

3.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes. This is a license, not a sale, and we retain all rights, title, and interest in and to the Services.

3.2 Usage Restrictions

You agree NOT to:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer, decompile, or attempt to extract the source code of our software
  • Use the Services for any illegal or unauthorized purpose
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Remove, obscure, or alter any proprietary rights notices
  • Use the Services to transmit viruses, malware, or other harmful code
  • Violate any applicable laws, regulations, or third-party rights
  • Sublicense, rent, lease, or lend the Services to any third party
  • Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks

3.3 Device and Platform Requirements

For mobile applications, you may use the Services only on Apple-branded or Android devices that you own or control and as permitted by the applicable Apple App Store Terms of Service or Google Play Terms of Service.

4. Account Registration and Responsibilities

4.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4.2 Age Requirements

You must be at least 13 years old to use the Services. If you are under 18, you represent that you have your parent or guardian's permission to use the Services.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

5. Subscriptions and Payments

5.1 Subscription Plans

Certain features of the Services may require a paid subscription. By purchasing a subscription, you agree to pay all applicable fees as described at the time of purchase.

5.2 Payment Terms

  • All fees are stated in U.S. dollars unless otherwise specified
  • Payment is due at the time of purchase or at the beginning of each billing cycle
  • We accept payment methods as indicated in the Services
  • You authorize us to charge your selected payment method for all fees incurred

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee unless you cancel. The subscription fee may change, and we will provide you with notice of any fee changes.

5.4 Free Trials

We may offer free trial periods for certain subscriptions. At the end of the trial period, you will automatically be charged for the subscription unless you cancel before the trial ends. We reserve the right to limit free trial eligibility.

5.5 Cancellation

You may cancel your subscription at any time through your account settings or through the platform where you purchased the subscription (Apple App Store, Google Play, etc.). Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods.

5.6 Refunds

All sales are final. We do not offer refunds except:

  • As required by applicable law
  • In cases where the Services are unavailable for an extended period due to our fault
  • At our sole discretion on a case-by-case basis

For subscriptions purchased through the Apple App Store or Google Play, refund policies of those platforms apply.

5.7 Changes to Fees

We reserve the right to change our fees at any time. We will provide you with reasonable notice of any fee changes. Your continued use of the Services after fee changes take effect constitutes acceptance of the new fees.

6. Support and Maintenance

6.1 Support Services

We provide support through our support platform. Support availability and response times may vary based on your subscription level. We do not guarantee any specific response time or resolution time.

6.2 Maintenance and Updates

We may perform scheduled or emergency maintenance that may temporarily interrupt access to the Services. We will use reasonable efforts to notify you of scheduled maintenance in advance. We may update or modify the Services at any time without notice.

6.3 Developer Responsibility

For mobile applications, the developer (Reuben Enterprises Ltd) is solely responsible for the application and its content, maintenance, and support services. Apple Inc. and Google LLC have no obligation to provide any maintenance or support services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of your data as described in the Privacy Policy.

7.1 Consent to Use of Data

You agree that we may collect and use technical data and related information—including but not limited to device information, system information, and usage data—to facilitate product support, software updates, and other services related to the Services.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Services and all content, features, and functionality are owned by Reuben Enterprises Ltd and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used without our prior written permission.

8.2 User Content

If you submit, upload, or post any content to the Services ("User Content"), you retain ownership of your User Content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your User Content solely for the purpose of providing and improving the Services.

8.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Services, you grant us the right to use such feedback without any obligation to compensate you.

8.4 Third-Party Intellectual Property Claims

We are solely responsible for investigating, defending, settling, and discharging any claim that the Services infringe a third party's intellectual property rights. Apple Inc. and Google LLC are not responsible for such claims.

9. Third-Party Services and Content

9.1 Third-Party Integrations

The Services may integrate with or link to third-party services, websites, or content. We are not responsible for and do not endorse any third-party services or content. Your use of third-party services is governed by their respective terms and policies.

9.2 Third-Party Beneficiaries (Apple)

For Services accessed through Apple devices:

  • Apple Inc. and its subsidiaries are third-party beneficiaries of these Terms
  • Upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary
  • We, not Apple, are solely responsible for the Services and their content

10. Acceptable Use Policy

You agree to use the Services in compliance with all applicable laws and regulations. Prohibited activities include but are not limited to:

  • Harassment, abuse, or harm to others
  • Impersonation of others or misrepresentation of your affiliation
  • Spamming or sending unsolicited communications
  • Distribution of malware or harmful code
  • Collection of information about others without consent
  • Violation of any person's privacy rights
  • Infringement of intellectual property rights
  • Engaging in fraudulent activities
  • Interfering with the proper functioning of the Services

11. Disclaimers and Warranties

11.1 "AS IS" Basis

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

11.2 No Guarantee of Availability

We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that any defects will be corrected.

11.3 Developer Warranty (Mobile Apps)

In the event of any failure of mobile applications to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price (if any) for the application. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE AND GOOGLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO THE APPLICATION.

12. Limitation of Liability

12.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL REUBEN ENTERPRISES LTD, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

12.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations may not apply to you.

12.4 Third-Party Liability

Apple, Google, and their subsidiaries are not liable for any claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the Services to conform to any warranty or any product liability claims.

13. Indemnification

You agree to indemnify, defend, and hold harmless Reuben Enterprises Ltd, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content or any content you submit

For mobile applications, you acknowledge that:

  • You are responsible for addressing any third-party claims relating to your use of the Services
  • Apple and Google are not responsible for such claims or your investigation, defense, settlement, or discharge of any such claims

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Reuben Enterprises Ltd is registered, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved through:

  1. Informal Negotiation: First, contact us to attempt to resolve the dispute informally
  2. Arbitration or Litigation: If informal resolution fails, disputes shall be resolved through binding arbitration or in the courts located in our jurisdiction, as we may elect

14.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website or in the Services
  • Sending you an email notification (if you have provided an email address)
  • Displaying a notification in the Services

Your continued use of the Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

16. Termination

16.1 Termination by You

You may terminate these Terms at any time by:

  • Deleting your account
  • Ceasing all use of the Services
  • Uninstalling any mobile applications

16.2 Termination by Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Discontinuation of the Services

16.3 Effect of Termination

Upon termination:

  • Your right to use the Services will immediately cease
  • We may delete your account and all associated data
  • You must immediately uninstall all copies of any mobile applications
  • Sections of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions

16.4 No Refunds Upon Termination

If we terminate your account for violation of these Terms, you will not be entitled to any refund of fees paid.

17. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations. You may not use or export the Services except as authorized by U.S. law and the laws of the jurisdiction where the Services were obtained.

18. Government End Users

If you are a U.S. government end user, the Services are "Commercial Items" as defined in Federal Acquisition Regulation 2.101, and you have only those rights afforded to commercial end users.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us in the Services, constitute the entire agreement between you and Reuben Enterprises Ltd regarding the Services and supersede all prior agreements and understandings.

20. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

21. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative.

22. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

23. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

24. Contact Information

If you have any questions about these Terms, please contact us at:

Reuben Enterprises Ltd
Support Platform: https://support.reubenenterprises.com
Email: support@reubenenterprises.com

25. Additional Terms for Mobile Applications

25.1 Apple App Store

For Services accessed through the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Reuben Enterprises Ltd only, not with Apple
  • Apple has no obligation to furnish any maintenance or support services
  • Apple is not responsible for addressing any claims you or any third party may have relating to the application
  • In the event of any third-party claim that the application infringes that third party's intellectual property rights, Reuben Enterprises Ltd, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right to enforce these Terms against you
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country
  • You represent that you are not listed on any U.S. Government list of prohibited or restricted parties

25.2 Google Play Store

For Services accessed through Google Play, you agree to comply with the Google Play Terms of Service available at https://play.google.com/intl/en_us/about/play-terms/

25.3 Mobile Device Requirements

You are responsible for ensuring your device meets the minimum requirements for running our mobile applications, including but not limited to operating system version, available storage, and network connectivity.


By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.